Content analysis of questionnaires on perceived quality of one’s work life

Renaud Gaucher and Ruut Veenhoven
Quality and Quantity online since 12-7-2021.https://link.springer.com/content/pdf/10.1007/s11135-021-01165-z.pdf

There is a great demand for information on how workers evaluate the quality of their jobs. In response to this demand, a multitude of questionnaires has been developed, which are presented under different names and stress different aspects of work life. It is therefore difficult to see what questionnaire is best suited to one’s information demand. This problem can be solved by considering the content of the different questionnaires through the same conceptual lens, focussing on the meaning of each of the constituting questions separately. In this paper, we adapted Veenhoven’s conceptualization of qualities of life in general to the work setting, which gave us a matrix of 9 nested notions of perceived quality of a worker’s work life, and then used this matrix to classify the meaning addressed in 12 questionnaires. Some of these questionnaires appear to address a clear meaning, while others cover a mix of meanings. These contents are presented in a tabular overview here to allow users to select the questionnaire the most adapted to their needs. This approach can also be used to develop new questionnaires on perceived quality of work life.

Key words: content analysis, self-report, wellbeing at work, quality of work life, job satisfaction, happiness at work

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