DEVELOPMENTS IN SATISFACTION RESEARCH

Ruut Veenhoven
Social Indicators Research, 1996, vol 37, pp 1-46

ABSTRACT
This paper reviews advances in the study of satisfaction in the context of Social Indicators Research. Five developments are considered: 1) changes in the conceptualization of satisfaction, 2) advances in the measurement of satisfaction, 3) growth of a significant body of comparative data on satisfaction, 4) the map of satisfaction that emerges from these developments, 5) resulting advances in understanding of the appraisal-process, and 6) developments in the use of the satisfaction concept in wider conceptions of welfare.

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